If insurance companies are now tying reimbursement with patient satisfaction survey scores, then the same should apply to other areas of life. That Walgreens tech was rude to me, so my prescription is discounted. The cashier at McDonalds was terribly immature and the damn coffee machine was broken yet again. Free meal. How can this happen?
A doctor's personality should have nothing to do with his payment. But we all know a doctor with better bedside manner would influence the patient to rate them higher.
I hate the direction that healthcare is turning.